Privacy Policy

---

Privacy Policy & Cookie Statement

This Privacy Policy explains how Orbis Road Solutions Ltd. collects, uses and protects personal information when you visit our website, contact us, request a quote or use our services. It also explains how we use cookies and similar technologies on our website.

Information we collect

We may collect personal information when you contact us, submit an enquiry, request a quote, place an order, use our services, complete a form, provide feedback or otherwise communicate with us. This may include your name, business name, contact details, delivery or collection information, billing details and any information needed to respond to your enquiry or provide our services. We may also collect website usage information through cookies and similar technologies.

How we use your information

We use personal information to respond to enquiries, provide quotations, process orders, manage customer relationships, coordinate freight and logistics services, administer accounts, issue invoices, keep records and improve our website and services.

Where you have agreed to receive marketing communications, we may contact you about Orbis Road services that may be relevant to you. You can withdraw your consent or opt out of marketing at any time.

We do not sell personal information. We will only share personal information where necessary to provide our services, comply with legal obligations, support payment or fraud prevention checks, or work with trusted service providers, transport partners, professional advisers or group companies where appropriate.

Marketing communications

We may send marketing information about our services where you have asked to receive it or where we are otherwise permitted to do so. You have the right to ask us to stop sending marketing communications at any time by contacting us using the details below.

Accessing and correcting your information

You have the right to request a copy of the personal information we hold about you. You may also ask us to correct, update or delete information that is inaccurate, incomplete or no longer required. To make a request, please contact us using the details below.

We aim to keep personal information accurate, relevant and up to date, and we will take reasonable steps to respond to requests in accordance with applicable data protection law.

Cookies

Cookies are small text files placed on your device when you visit a website. They help websites function properly, remember preferences, understand how visitors use the site and improve the user experience. Some cookies are essential for the website to work, while others may be used for analytics or other non-essential purposes.

Where required, we will ask for your consent before placing non-essential cookies on your device. You can manage or withdraw cookie consent through your browser settings or any cookie preferences tool made available on our website. Please note that disabling some cookies may affect how parts of the website function.

Other websites

Our website may contain links to other websites. This Privacy Policy applies only to our website. If you follow a link to another website, you should read that website’s own privacy policy before providing any personal information.

Changes to this policy

We keep this Privacy Policy and Cookie Statement under regular review and may update it from time to time. Any updates will be published on this page. This policy was last updated on 9 June 2026.

How to contact us

If you have any questions about this Privacy Policy, our use of cookies or the personal information we hold about you, please contact us by email at enquiries@orbisroad.co.uk or by post at